Golden Key Group

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HR Specialist - Quality Control - PAR

ID
2024-2928
Category
Human Resources
Type
Full Time
Clearance
Obtain Public Trust
Location
US-MD-Landover

About GKG

With a passion for excellence, Golden Key Group (GKG) helps clients solve their strategic, organizational, and operational challenges to better meet their mission demands. We have serviced more than 25 Federal departments and agencies and several large commercial companies since our inception in 2002.

 

Golden Key Group's talented professionals, combined with our strategic partners, bring a depth of commercial and government experience and expertise. We are relentless in delivering the highest levels of services to provide tangible value and create sustainable results for our clients.

Overview

The HR Specialist (Quality Control – PAR) applies advanced skills and functional experience in processing a full range of Federal Personnel Actions necessary to appoint, separate, or make other personnel changes. 

Responsibilities

  • Processes personnel actions related to the Federal Employees Lifecycle from appointment to retirement.
  • Demonstrates a high level of knowledge of the personnel data rules and regulations in addition to technology.
  • Reviews and analyzes the processing of a variety of Federal personnel actions to assure accuracy, timeliness, and identify trends focusing on the delivery to achieve the defined Service Level Agreements.
  • Evaluates operations to identify continuous improvement opportunities and communicates these expectations to the PP&B Staff.
  • Other duties as assigned.

Qualifications

  • Public Trust Clearance.
  • Eight (8) years Federal HR Personnel Processing Experience.
  • Three (3) years of operational service center experience.
  • Expert knowledge of Federal HR policies, rules and regulations, including GPPA.
  • Experience processing complex PARs.
  • Experience with Federal HR systems such as HRConnect, NFC, and eOPF.
  • Experience in quality control and process improvement activities.
  • Strong interpersonal skills.
  • Strong written and oral communication skills.
  • Strong mentoring skills.
  • Influential in promoting the customer perspective, and focused on improving the customer experience.
  • Problem solving skills, ability to analyze any service issue and resolve expediently.
  • Self-motivated, self-directed, persistent and detail oriented.

Desired Qualifications

  • Bachelors’ degree desired.
  • Experience with PeopleSoft HCM.
  • Shared services experience.

Certifications

None Noted

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EEO

EEO and Affirmative Action Policy: Golden Key Group (GKG) is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of GKG to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.

Pay Transparency Policy: In accordance with Presidential Executive Order 13665, Golden Key Group (GKG) will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize Golden Key Group (GKG) to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should GKG or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.