Golden Key Group

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Survivor Outreach Services Regional Coordinator (NW)

ID
2025-3108
Category
Medical and Defense Services
Type
Full Time
Clearance
NACI
Location
US-VA-Reston

About GKG

With a passion for excellence, Golden Key Group (GKG) helps clients solve their strategic, organizational, and operational challenges to better meet their mission demands.  We have serviced more than 25 Federal departments and agencies and several large commercial companies since our inception in 2002.

 

Golden Key Group's talented professionals, combined with our strategic partners, bring a depth of commercial and government experience and expertise.  We are relentless in delivering the highest levels of services to provide tangible value and create sustainable results for our clients.

Overview

The Survivor Outreach Services (SOS) Regional Coordinator (North West) is responsible for overseeing the operations and compliance of SOS State Coordinators across multiple states or territories. This role ensures proper documentation, training, and adherence to Army, National Guard Bureau (NGB), State National Guard (NG), and Installation Management Command (IMCOM) policies. The Regional Coordinator serves as a mentor and advisor to staff, facilitating program understanding and compliance while ensuring efficiency in operations. 

 

Please note that this position is contingent upon the successful award of a contract currently under bid.

Responsibilities

  • Ensure all SOS State Coordinators accurately maintain and update activity records in the designated systems of record. 
  • Monitor data entry for consistency, accuracy, and compliance with established guidelines. 
  • Ensure SOS State Coordinators correctly log work hours in the contract timekeeping system. 
  • Verify that staff submit travel authorization requests and expense reports in accordance with contractual and regulatory requirements. 
  • Provide guidance and oversight to ensure that all SOS State Coordinators receive proper training to perform assigned duties effectively. 
  • Develop and implement training initiatives to enhance program knowledge and operational efficiency. 
  • Advise and mentor staff on SOS program policies, ensuring compliance with Army, NGB, State NG, and IMCOM regulations. 
  • Serve as a subject matter expert, addressing program-related inquiries and challenges. 
  • Assist in the interpretation and application of program guidelines to maintain alignment with organizational objectives. 
  • Other duties as assigned.

Qualifications

Necessary Skills and Knowledge:

  • Familiarity with Army, NGB, State NG, and IMCOM policies and regulations related to Survivor Outreach Services. 
  • Strong leadership, mentoring, and problem-solving skills. 
  • Proficiency in data management and timekeeping systems. 
  • Excellent communication and organizational abilities. 

Minimum Qualifications:

  • Minimum 3 – 5 years of related experience. 
  • Experience providing support services in a military, government, or social services environment. 
  • Must have a valid Driver’s License. 
  • Must be able to travel within 50 miles of the worksite routinely and long distances when required. 
  • Must have a favorable FBI fingerprint card check and initiate a Tier 1 or equivalent investigation (as determined by the Government) before access to Government system can be granted and shall maintain the level of security required for the life of the contract. 

Desired Qualifications

  • Certifications in grief counseling, social work, or crisis intervention. 
  • Training in trauma-informed care or mental health first aid. 
  • Additional experience with Army Community Service (ACS) or casualty assistance processes. 

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EEO


Equal Opportunity Employer Statement

Golden Key Group, LLC, is an Equal Opportunity Employer committed to fair and lawful employment practices. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, disability, veteran status, age, genetic information, or any other characteristic protected by applicable law. We are committed to fostering a workplace where employees are recognized for their initiative, skills, experience, excellence, and dedication, all within an environment free from unlawful discrimination. By adhering to merit-based hiring practices, clear policies, and professional standards, we ensure that every employee has the opportunity to thrive and make meaningful contributions to the company’s success.


Pay Transparency Non Discrimination Provision

Golden Key Group, LLC will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.


Authorization to Share Resume and Personal Information

By submitting your resume and expressing interest in this position, you expressly authorize Golden Key Group (GKG) to share your resume and any personal information contained within it with its subsidiaries, affiliates, and teaming partners for the purpose of evaluating your qualifications for this role, as well as other available positions requiring comparable skills, education, and experience. Should GKG, its affiliates, or teaming partners determine that your qualifications align with an opportunity, you may be contacted to initiate pre-employment discussions and will be required to complete an official employment application and any related employment documentation as part of the hiring process.