Golden Key Group

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Federal Retirement and Benefits Counselor and Processor SME

ID
2025-3184
Category
Human Resources
Type
Full Time
Clearance
Current Public Trust
Location
US-

About GKG

With a passion for excellence, Golden Key Group (GKG) helps clients solve their strategic, organizational, and operational challenges to better meet their mission demands.  We have serviced more than 25 Federal departments and agencies and several large commercial companies since our inception in 2002.

 

Golden Key Group's talented professionals, combined with our strategic partners, bring a depth of commercial and government experience and expertise.  We are relentless in delivering the highest levels of services to provide tangible value and create sustainable results for our clients.

Overview

GKG is seeking a Federal Retirement and Benefits Counselor to join our growing team in support of a federal agency. The position is fully remote. The SME will guide challenging and complex cases or issues to either assume processing or to provide direction and guidance to complete work. This includes conducting research, interpreting regulation and precedents, and coordinating with the Government regarding recommendations and the receipt of direction for specific and general application. This includes setting the standard of customer service in work delivery and process and procedures in delivery of counseling services. This role includes conflict reconciliation to deliver services of the most complex retirement counseling cases. This role will also balance level of effort across their portfolio of teams.

Responsibilities

This role provides counseling services to Federal customers making decisions on their Retirement and Benefits. This include providing one-on-one counseling services and supporting package submission to OPM and processing of internal Agency actions to complete out-processing.

 

Duties:

  • Engage with employees to support assessment of retirement readiness, including regular, early, postponed, deferred, discontinued service, disability, relationship with programs like DRP.
  • Interpret governing policies and regulations and counsel employees to regarding the consequences of retirement readiness, timeliness, and decision to proceed. Counseling topics include:
    • Eligibility for Retirement
    • Determining High-3
    • Computation of Annuity
    • FERS Annuity Supplement
    • Disability Benefits
    • Crediting Civilian & Military Service
    • Cost-of-Living Adjustments (COLA)
    • Voluntary Contributions
    • Special Group of Employees (Law Enforcement Officers, Firefighters, Congressional employees, etc.)
    • Deposits/Redeposits
    • Annual Leave Payment and Sick Leave Computation
    • Application for Retirement
    • Processing of Retirement Application
    • Survivor Benefits
    • Social Security
    • Medicare
    • Thrift Savings Plan (TSP)
    • Federal Group Life Insurance (FEGLI)
      Federal Employee Health Benefits (FEHB)
    • Federal Employees Dental and Vision Insurance Program (FEDVIP)
    • Long Term Care Insurance (LTC)
    • Flexible Spending Accounts (FSA)
    • Other Financial Planning Strategies
  • Prepare Service Computation Date Reports and process the employee s Change in Service Computation Date NOA in the HRIS.
  • Review eOPF to extract information to calculate the Retirement Estimates.
  • Identify gaps in eOPF and support records request actions.
  • Identify and calculate Military and /or Civilian Deposit(s)
  • Support completion of necessary required Forms and Reports and submit to the HRIS Deposit Section to establish the employee's Military Deposit account or submit to OPM as appropriate.
  • Prepare Retirement packages for the employees' review/signature prior to processing the personnel action for SF-2806 creation.
  • Rapidly respond to client communications to support timely employee package and preparation processing.
  • Other duties as assigned

Qualifications

  • Experience developing or delivering Federal Retirement programs or;
  • Experience delivering one-on-one Federal Retirement counseling, or;
  • Experience Federal Retirement package preparation, submission, and processing.

Desired Qualifications

  • Experience in two or more of the requirements
  • Experience across FERS, CSRS, Offset, VERA/VSIP, Discontinued Retirement, and LEO retirement programs
  • Experience submitting retirement package on OPM portal

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EEO


Equal Opportunity Employer Statement

Golden Key Group, LLC, is an Equal Opportunity Employer committed to fair and lawful employment practices. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, disability, veteran status, age, genetic information, or any other characteristic protected by applicable law. We are committed to fostering a workplace where employees are recognized for their initiative, skills, experience, excellence, and dedication, all within an environment free from unlawful discrimination. By adhering to merit-based hiring practices, clear policies, and professional standards, we ensure that every employee has the opportunity to thrive and make meaningful contributions to the company’s success.


Pay Transparency Non Discrimination Provision

Golden Key Group, LLC will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.


Authorization to Share Resume and Personal Information

By submitting your resume and expressing interest in this position, you expressly authorize Golden Key Group (GKG) to share your resume and any personal information contained within it with its subsidiaries, affiliates, and teaming partners for the purpose of evaluating your qualifications for this role, as well as other available positions requiring comparable skills, education, and experience. Should GKG, its affiliates, or teaming partners determine that your qualifications align with an opportunity, you may be contacted to initiate pre-employment discussions and will be required to complete an official employment application and any related employment documentation as part of the hiring process.